Ficon

Terms of Service

Last updated: December 28, 2025

1. Acceptance of Terms

By accessing or using Middleman, a service provided by Ficon Technology, Inc., you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the platform.

2. Eligibility

You must be at least 18 years old and legally able to enter into binding agreements in your jurisdiction to use Middleman. By using the platform, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features of Middleman, you must create an account. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

4. Platform Services

Middleman provides a platform for skill-based gaming challenges, including:

  • Creating and accepting challenges
  • Secure escrow services for entry fees
  • AI-assisted dispute resolution
  • Tournament organization and management

Middleman does not guarantee outcomes of challenges and does not participate in gameplay.

5. User Conduct

You agree not to:

  • Use cheats, exploits, or unauthorized third-party software
  • Engage in fraud, collusion, or match-fixing
  • Harass, abuse, threaten, or impersonate other users
  • Violate applicable laws or regulations
  • Attempt to manipulate or abuse our dispute resolution systems

5A. User-Generated Content and Community Standards

Middleman allows users to create and share user-generated content, including usernames, profile information, messages, challenge-related content, and dispute evidence.

Prohibited Content

Users may not post, upload, or share content that is:

  • Abusive, harassing, or threatening
  • Hateful or discriminatory
  • Sexually explicit or pornographic
  • Violent or promoting harm
  • Misleading, deceptive, or fraudulent
  • Otherwise objectionable or inappropriate

Middleman has zero tolerance for objectionable content or abusive behavior.

Moderation and Enforcement

We reserve the right to review, remove, restrict, or disable access to any user-generated content that violates these Terms, and to suspend or permanently ban users who engage in such behavior.

Reporting and Blocking

  • Users may report objectionable content or abusive users using in-app reporting tools. All reports are reviewed within 24 hours, and appropriate action is taken, including content removal and user suspension or termination.
  • Users may block other users within the app. Blocking immediately removes the blocked user’s content from the user’s view and prevents further interaction.

6. Entry Fees and Payments

All entry fees are held in secure escrow until a challenge outcome is determined. Middleman charges a service fee on completed challenges. We reserve the right to delay or withhold payouts pending investigation of suspicious activity.

Deposit Holds and Play Requirement

Funds you deposit must be used to enter games before they can be withdrawn, and are held for 24 hours from the time the deposit is received. Both conditions must be met.

A deposit is released in proportion to the amount you have entered into completed games. For example, entering $50 of games releases $50 of a $100 deposit once the 24-hour period has passed. Entry fees count whether you win or lose. Funds returned to you from a cancelled, refunded or tied game do not count toward this requirement.

Only the deposited amount that has not yet been used is held. Winnings, and any balance you held before depositing, remain available to withdraw.

These limits exist to prevent the platform being used to move funds rather than to play, consistent with our anti-money-laundering obligations. Middleman may vary the hold period and the play requirement, and may release a hold at its discretion.

Payments & Payment Processors

Payments are processed through third-party processors such as Stripe and PayPal. Middleman does not store full payment information. All services provided are digital; no physical goods are sold or shipped.

7. Refund Policy

Entry fees and stakes are generally non-refundable once a challenge has started or been accepted, except where a challenge is canceled, fails due to technical issues, or where required by law. Approved refunds are issued to the original payment method.

8. Dispute Resolution

Middleman uses AI-assisted dispute resolution based on evidence submitted by participants. Decisions are final and binding. Appeals may be submitted in exceptional circumstances by contacting support.

9. Limitation of Liability

Middleman is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Middleman is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account and remove any associated user-generated content at any time for violation of these Terms or at our discretion. Upon termination, your right to use the platform immediately ceases.

11. Changes to Terms

We may update these Terms from time to time. Continued use of Middleman after changes constitutes acceptance of the revised Terms. Significant changes will be communicated via email or in-app notification.

12. Governing Law

These Terms are governed by the laws of the United States and the State in which Ficon Technology, Inc. is incorporated, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, contact us at support@ficonhq.com.