Privacy Policy
Last updated: January 2025
1. Introduction
Ficon Technology, Inc. (“Middleman,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal information (name, email address, phone number)
- Account credentials and gaming profile information
- Transaction and payment information
- Device and usage information
- Communication records and support interactions
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage entry fees
- Facilitate dispute resolution using our AI-powered system
- Communicate with you about updates, promotions, and support
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with trusted third parties for payment processing, analytics, and legal compliance. All third parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at support@ficonhq.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@ficonhq.com.